Privacy Policy

User Privacy

At Maziona.com, we respect your privacy at the maximum, because we do not compromise on such things and are taken seriously to ensure the safety of our customers and their personal information online.

The following is our privacy policy. This policy applies only to Maziona.com and does not necessarily apply to any other site linked to this site. This privacy policy is not necessary for your personal information that we get offline.

Our site is designed taking into account the maximum safety and security of your personal information. However, there are no current ways to ensure 100% security anywhere, online or offline.

By visiting Maziona.com, you agree to the site's privacy policy.

Maziona.com follows material, electronic and administrative procedures to maintain the confidentiality of your personal information, including secure port systems ("SSL") for all financial transactions through the Site. The site also uses SSL encryption to protect your personal information over the Internet, and several measures are taken to protect your personal information in our facilities.

In addition, access to your personal information is prohibited by anyone other than employees who need your personal information to perform a specific function where they are granted access to your personal information. We also rely on a third party to maintain the physical security of some of our computers. And of course we are sure of the accuracy of the procedures they follow. When you visit our site, you have access to our servers, which are stored in a secure physical environment, behind a locked cage and an electronic firewall.

However, although we follow all security and standard precautions to protect your personal information, we cannot guarantee the full security of that information. No one currently has access to 100% complete security anywhere, either online or offline.

1.    How personal information of our customers is collected:

We collect user information in several different ways. Regardless of the way we do, the main objective is always to provide better products and services to our customers.

All clients must fill in a form of personal information for online registration, including but not limited to, name and email address. When placing orders by the customers, they may be asked for billing and shipping addresses. This information is used for invoicing, processing, marketing or communicating with the customer regarding the order.

Like other websites, the site server automatically stores the client's log files and identifies the URL through which the client enters the site. The IP address, Internet Service Provider (ISP), and Date / Time may also be registered to administer the system and verify the order.

Cookies are small pieces of information that your Internet browser stores on your computer's hard drive. Most browsers allow cookies to exist by default. If you set your browser to deny or remove cookies from your computer's hard drive, you may be prevented from using certain parts of the site.

Site cookies do not sneak into the user's hard drive and cannot collect any confidential or private information.

The information collected by third parties through cookies is not linked to any personal information we collect.

2.    How our customers’ personal information is used:

The customer's personal information (such as name, address, phone number, e-mail address, credit card number, language, preferred goods category) is collected with his/her knowledge and desire. In order to provide a satisfactory and personalized shopping experience for the customer, this personal information is used to:

Process and prepare the order and provide customer service. We also use it to analyze our sales and understand customer needs and preferences. Customer Service may use this personal information to deal with the change or return of the product as well as to respond to requests or complaints.

Communicate with the customer about the site or his/her orders. Thus, we can develop our own market and provide products and services to meet the needs of our customers. Sometimes, customer personal information may be used to enable them to participate in customer promotions or research.

3.    How the personal information of customers is protected:

All information relating to financial activities carried out through the Site is protected by encryption patterns ("SSL").

Employees who provide certain services are only those who have access to customer personal information.

We only deal with service providers (third party) who we trust in securing them for all our devices.

Whatever happens, we do not disclose our customer personal information to anyone by any means, except in the following cases:

(1) If necessary, we may give customer's personal information to third parties only to help them provide service to him/her. For example, we have to give the customer's name, shipping address, e-mail and phone number to shipping companies in order to ensure the successful delivery of the orders.

(2) When we are legally asked to disclose our customers’ personal information or even part of it, or we may have to disclose it to protect our rights.

(3) In the case of dealing with or merging with another company, then sharing customer personal information with that company, in accordance with the applicable privacy statement.

(4) Information that does not belong to any specific user may also be shared with third parties.

4.    Options available to the customer regarding the collection of personal information:

Correcting or updating personal information.

Unsubscribing from Maziona.com newsletter.

Disabling your account to prevent any future activities from this account.

5.    For children using Maziona.com:

We respect the privacy of children. We do not intentionally collect personal information for children under the age of 18.

If you are under 18, please do not send any personal information to us. The child must use the site under the supervision of a parent or legal guardian.

Subscribing and Unsubscribing:

If you no longer wish to receive your company's promotional communications, you can choose not to receive them by opting out of newsletters in your account or email us at sales@maziona.com

Please note that we publish any changes or updates to our Privacy Policy on the Site in order to keep you fully informed of all details and updates. Therefore, it is advisable to review the Privacy Policy from time to time. Please feel free to contact us if you have any questions about our privacy policy.